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Terms and conditions

• Welcome to the website Alfawega.com. This set of terms and conditions related to the use of full pages of the site alfawega.com.com and ties to its branches.

• By Browsing The Pages and using the Site, you agree to comply with these terms and conditions described below. This User Agreement is effective when using the website.

• The phrases "We", "website Administration", "Alfawega","Alfawega website" represent the US. Membership

• The web-Site is available to all persons over the age of 18 years. The account will be cancelled in case if a wrong information of the user's age is entred.

• Any new registrations of Deleted members will be accepted on the agreement of website administration.

• We allow only one account per user. Open membership account • When you open an account as a user, you must choose a username and password, you are accepted as a member directly.

• You are responsible for your personal information and your password while maintaining confidentiality.

• Alfawega website is secure against any access to personal accounts. In case you are viewing any unusual activity. you should inform the administration about it and the account will be immediately deactivated. • the Site is not responsible for any financial losses as a result of unauthorized use of a user account after obtaining the password illegally.

• The user name shall not be similar to the name of the website, "alfawega"

• A website administration remains committed to maintaining the confidentiality of your account information.

• Registration with incorrect information on any account “not identical to the site's terms of use”, lead to account cancellation.

• In the case the website admin needs any additional information about the user account, it shall be provided by the user.

• The website Administration has the right to cancel any account that is inactive for more than 1 year. The alfawega Responsability

• alfawega website is responsible for any product transaction done through the alfawega.com.

• alfawega website is responsible for the sales, shipments and deliveries of the products in good condition prescribed for the buyer.

• alfawega website is responsible for any error in the sale and delivery of the product and he buyer has the right to refuse the product and claim to refund the amount or to exchange the product without additional charges. Copyrights • All content included on the alfawega.com webSite, text, graphics, logos, images, logos ,software, is the property and copyright of alfawega.com, and is protected by copyright property rights and laws. Modification of Terms and Conditions of Use • The site administration has the right to change the terms and conditions of use and all the users will be informed through email accordingly.

This privacy policy sets out how alfawega uses and protects any information that you give alfawega when you use this website. alfawega is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. alfawega may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Dubai , UAE.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CARTThe association with your shopping cart.
CATEGORY_INFOStores the category info on the page, that allows to display pages more quickly.
COMPAREThe items that you have in the Compare Products list.
CURRENCYYour preferred currency
CUSTOMERAn encrypted version of your customer id with the store.
CUSTOMER_AUTHAn indicator if you are currently logged into the store.
CUSTOMER_INFOAn encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDSStores the Customer Segment ID
EXTERNAL_NO_CACHEA flag, which indicates whether caching is disabled or not.
FRONTENDYou sesssion ID on the server.
GUEST-VIEWAllows guests to edit their orders.
LAST_CATEGORYThe last category you visited.
LAST_PRODUCTThe most recent product you have viewed.
NEWMESSAGEIndicates whether a new message has been received.
NO_CACHEIndicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CARTA link to information about your cart and viewing history if you have asked the site.
POLLThe ID of any polls you have recently voted in.
POLLNInformation on what polls you have voted on.
RECENTLYCOMPAREDThe items that you have recently compared.
STFInformation on products you have emailed to friends.
STOREThe store view or language you have selected.
USER_ALLOWED_SAVE_COOKIEIndicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDSThe products that you have recently viewed.
WISHLISTAn encrypted list of products added to your Wishlist.
WISHLIST_CNTThe number of items in your Wishlist.

• This version has been released in 07 / January / 2019 Contact us about the terms and conditions of use Any questions about our privacy policy, contact Customer Support: [email protected] Or you are welcome to Visit Our Office alfawega.com P.O.BOX:376914, Dubai,UAE Mobile: Sales:+971-52-7052-159 Sales Email: [email protected]